Customer Service: The Unsung Hero

In today’s world product and services are increasingly becoming similar both in terms of quality and pricing. The power of Product differentiation through branding is steadily waning. Imagine going to

Carbon Trade:An Opportunity For Africa

  There has been an increased global concern around issues of environmental conservation or the impact of human activity on the environment over the last century. The major contributor to

Intellectual Property: Copyright

  Copyright is a legal right given to the authors or creators of works. Under copyright law, the copyright owner has a number of exclusive rights including the right to publish the work, control copying,

The Role of ISO Standards in Africa’s Economy

Trade is crucial for the growth of any country more so African countries most of which envisage growing in double digits. African countries must therefore respond to local and global

Educating the World’s Micro Entrepreneurs

The impact of business training on micro-entrepreneurs and their businesses is transformative and can never be overemphasized. According to a research done by The Delloite School of innovation and entrepreneurship,

Route-to-Market African Startups Need to Adopt

Never in the history of the African enterprise have we seen the level of interest and availability of financing not to mention rapid growth of African start ups. In this